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no_card_on_file

Cloud VM restore unavailable. HTTP status 403.

Cloud VPS in the account country needs a saved card, and the account has none.

What to do

Save a card in the client area under billing, then deploy again.

What the message says

  • Add a credit card to your billing account before using restore to a new Cloud VM.

Example

Response 403
{
"type": "https://developer.hostup.se/errors/no_card_on_file",
"title": "Cloud VM restore unavailable",
"status": 403,
"detail": "Add a credit card to your billing account before using restore to a new Cloud VM.",
"code": "no_card_on_file",
"requestId": "req_01hxa3b4c5d6e7f8g9h0j1k2m3"
}

Branch on code, not on title or detail. When you contact support about it, include the requestId. More in Errors and retries.

Endpoints that return it