Send message to support or sales

Send a message to HostUp support or sales when you are not logged in. The endpoint returns a ticket_id that you use to follow up on your case through support.

Domain Services Domains

Context

Used in the dashboard

/contact /contact/en

Headers

Accept Example
Content-Type Example

Body

required
application/json
email string required · Example: [email protected]
message string required · Example: Hello! I have a question about my account.\n\nThanks!
name string required · Example: Anna Svensson
subject string required · Example: Era priser

Responses

200
data object required
data.message string required · Example: Your message has been sent successfully. We will get back to you soon!

Human-readable message.

data.success boolean required · Example: true

True for successful responses.

data.ticket_id integer required · Example: 256932
requestId string required · Example: 2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba

Unique request identifier (UUID).

success boolean required · Example: true

True for successful responses.

timestamp string required · Example: 2026-02-10T00:00:00.000Z

ISO 8601 timestamp (UTC).

POST https://cloud.hostup.se/api/contact
For AI assistants
cURL 
curl -X POST "https://cloud.hostup.se/api/contact" \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Anna Svensson",
    "email": "[email protected]",
    "subject": "Era priser",
    "message": "Hello! I have a question about my account.\\n\\nThanks!"
  }'
Response 
{
  "success": true,
  "timestamp": "2026-02-10T00:00:00.000Z",
  "requestId": "2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba",
  "data": {
    "success": true,
    "ticket_id": 256932,
    "message": "Your message has been sent successfully. We will get back to you soon!"
  }
}
Request Body Example 1 
{
  "name": "Anna Svensson",
  "email": "[email protected]",
  "subject": "Era priser",
  "message": "Hello! I have a question about my account.\\n\\nThanks!"
}