Upload attachments to support tickets

Upload files as attachments to your support tickets. This is useful for sending screenshots, log files, or other documentation to help the support team resolve your issue faster.

Support System Tickets

Context

Used in the dashboard

/support /admin/ticket/[id]

Related endpoints

GET /api/support/tickets List your support tickets POST /api/support/tickets Create a support ticket GET /api/support/departments List support departments

Headers

Accept Example

Content-Type Example

Responses

200

data object required

data.fileName string required · Example: Screenshot_from_2026-01-30_15-08-17.png

data.key string required · Example: support-tickets/eb72d6ef/1769765989279-fa96b384c5ee57212cb199dbe72f28ba-Screenshot_from...

data.mimeType string · enum required · Example: image/png

application/pdf

image/jpeg

image/png

data.originalName string required · Example: Screenshot from 2026-01-30 15-08-17.png

data.size integer required · Example: 88115

data.uploadedAt string required · Example: 2026-02-10T00:00:00.000Z

data.url string required · Example: https://attatchments.hostup.se/support-tickets/eb72d6ef/1769765989279-fa96b384c5ee57212...

data.verified boolean required · Example: true

requestId string required · Example: 2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba

Unique request identifier (UUID).

success boolean required · Example: true

True for successful responses.

timestamp string required · Example: 2026-02-10T00:00:00.000Z

ISO 8601 timestamp (UTC).

POST https://cloud.hostup.se/api/upload/support-attachment

For AI assistants

cURL

curl -X POST "https://cloud.hostup.se/api/upload/support-attachment" \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json"

Response

{
  "success": true,
  "timestamp": "2026-02-10T00:00:00.000Z",
  "requestId": "2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba",
  "data": {
    "url": "https://attatchments.hostup.se/support-tickets/eb72d6ef/1769765989279-fa96b384c5ee57212cb199dbe72f28ba-Screenshot_from_2026-01-30_15-08-17.png",
    "key": "support-tickets/eb72d6ef/1769765989279-fa96b384c5ee57212cb199dbe72f28ba-Screenshot_from_2026-01-30_15-08-17.png",
    "fileName": "Screenshot_from_2026-01-30_15-08-17.png",
    "originalName": "Screenshot from 2026-01-30 15-08-17.png",
    "size": 88115,
    "mimeType": "image/png",
    "verified": true,
    "uploadedAt": "2026-02-10T00:00:00.000Z"
  }
}

{
  "type": "object",
  "properties": {
    "data": {
      "type": "object",
      "properties": {
        "fileName": {
          "type": "string"
        },
        "key": {
          "type": "string"
        },
        "mimeType": {
          "type": "string",
          "enum": [
            "application/pdf",
            "image/jpeg",
            "image/png"
          ]
        },
        "originalName": {
          "type": "string"
        },
        "size": {
          "type": "integer"
        },
        "uploadedAt": {
          "type": "string"
        },
        "url": {
          "type": "string"
        },
        "verified": {
          "type": "boolean"
        }
      }
    },
    "requestId": {
      "type": "string",
      "description": "Unique request identifier (UUID)."
    },
    "success": {
      "type": "boolean",
      "description": "True for successful responses."
    },
    "timestamp": {
      "type": "string",
      "description": "ISO 8601 timestamp (UTC)."
    }
  }
}