Reply to support tickets via API

Send replies to existing support tickets. The reply is sent to the specified ticket number and can be used to update the ticket's status. The ticket ID is obtained from a previous request, for example, via GET /api/support/tickets.

Path Parameters

number integer · min: 1 required Example

Unique number identifier

Headers

Accept Example

Content-Type Example

Body

required

application/json

body string required

Responses

200

success boolean

timestamp string

requestId string

data object

403

error string

message string

code string

timestamp string

requestId string

POST https://cloud.hostup.se/api/support/tickets/{number}/reply

For AI assistants

cURL

curl -X POST "https://cloud.hostup.se/api/support/tickets/481818/reply" \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "body": "string"
  }'

Response

{
  "success": true,
  "timestamp": "string",
  "requestId": "string",
  "data": {
    "info": [
      "string"
    ]
  }
}

{
  "type": "object",
  "properties": {
    "success": {
      "type": "boolean"
    },
    "timestamp": {
      "type": "string"
    },
    "requestId": {
      "type": "string"
    },
    "data": {
      "type": "object",
      "properties": {
        "info": {
          "type": "array",
          "items": {
            "type": "string"
          }
        }
      }
    }
  }
}

Request Body

{
  "body": "string"
}