Close a support ticket

Mark a support ticket as closed. This is useful when your issue is resolved or you no longer need support for that specific ticket.

Support System Tickets

Context

Used in the dashboard

/support

Path Parameters

number integer · min: 1 required Example: 119075

Unique number identifier

Headers

Accept Example
Content-Type Example

Responses

200
data object required
data.message string required · Example: Ticket #100015 status changed to: Closed

Human-readable message.

data.status string required · Example: Closed
requestId string required · Example: 2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba

Unique request identifier (UUID).

success boolean required · Example: true

True for successful responses.

timestamp string required · Example: 2026-02-10T00:00:00.000Z

ISO 8601 timestamp (UTC).

429
error string required · Example: Too Many Requests

HTTP status title (e.g. 'Bad Request').

message string required · Example: Rate limit exceeded. Please try again later.

Human-readable message.

requestId string required · Example: 2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba

Unique request identifier (UUID).

retryAfter string required · Example: 2026-02-10T00:00:00.000Z

When to retry (ISO 8601 timestamp, UTC).

PUT https://cloud.hostup.se/api/support/tickets/{number}/close
For AI assistants
cURL 
curl -X PUT "https://cloud.hostup.se/api/support/tickets/119075/close" \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json"
Response 
{
  "success": true,
  "timestamp": "2026-02-10T00:00:00.000Z",
  "requestId": "2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba",
  "data": {
    "status": "Closed",
    "message": "Ticket #100015 status changed to: Closed"
  }
}