Get a list of support tickets for a customer

Retrieve a list of all support tickets you have created. The information may include the ticket's status, department, and last activity, useful for an overview of ongoing and completed support requests. The endpoint also returns IDs that can be used to retrieve detailed information about specific tickets in follow-up calls.

Headers

Accept Example

Content-Type Example

Responses

200

success boolean

timestamp string

requestId string

data object

GET https://cloud.hostup.se/api/support/tickets

For AI assistants

cURL

curl -X GET "https://cloud.hostup.se/api/support/tickets" \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json"

Response

{
  "success": true,
  "timestamp": "string",
  "requestId": "string",
  "data": {
    "tickets": [
      {
        "admin_read": "string",
        "id": "string",
        "parent_id": "string",
        "type": "string",
        "firstname": "string",
        "lastname": "string",
        "companyname": "string",
        "date": "string",
        "lastreply": "string",
        "dept_id": "string",
        "name": "string",
        "client_id": "string",
        "status": "string",
        "ticket_number": "string",
        "request_type": "string",
        "tsubject": "string",
        "deptname": "string",
        "priority": "string",
        "flags": 0,
        "escalated": "string",
        "tags": "string",
        "creator_id": "string",
        "owner_id": "string",
        "group_id": "string",
        "client_parent": "string",
        "rpname": "string",
        "last_reply": "string",
        "status_color": "string",
        "lastreply_date": "string",
        "number": "string",
        "subject": "string",
        "department": "string",
        "linkedServices": [
          "string"
        ]
      }
    ],
    "totalpages": 0
  }
}

{
  "type": "object",
  "properties": {
    "success": {
      "type": "boolean"
    },
    "timestamp": {
      "type": "string"
    },
    "requestId": {
      "type": "string"
    },
    "data": {
      "type": "object",
      "properties": {
        "tickets": {
          "type": "array",
          "items": {
            "type": "object",
            "properties": {
              "admin_read": {
                "type": "string"
              },
              "id": {
                "type": "string"
              },
              "parent_id": {
                "type": "string"
              },
              "type": {
                "type": "string"
              },
              "firstname": {
                "type": "string"
              },
              "lastname": {
                "type": "string"
              },
              "companyname": {
                "type": "string"
              },
              "date": {
                "type": "string"
              },
              "lastreply": {
                "type": "string"
              },
              "dept_id": {
                "type": "string"
              },
              "name": {
                "type": "string"
              },
              "client_id": {
                "type": "string"
              },
              "status": {
                "type": "string"
              },
              "ticket_number": {
                "type": "string"
              },
              "request_type": {
                "type": "string"
              },
              "tsubject": {
                "type": "string"
              },
              "deptname": {
                "type": "string"
              },
              "priority": {
                "type": "string"
              },
              "flags": {
                "type": "integer"
              },
              "escalated": {
                "type": "string"
              },
              "tags": {
                "type": "string"
              },
              "creator_id": {
                "type": "string"
              },
              "owner_id": {
                "type": "string"
              },
              "group_id": {
                "type": "string"
              },
              "client_parent": {
                "type": "string"
              },
              "rpname": {
                "type": "string"
              },
              "last_reply": {
                "type": "string"
              },
              "status_color": {
                "type": "string"
              },
              "lastreply_date": {
                "type": "string"
              },
              "number": {
                "type": "string"
              },
              "subject": {
                "type": "string"
              },
              "department": {
                "type": "string"
              },
              "linkedServices": {
                "type": "array",
                "items": {
                  "type": "string"
                }
              }
            }
          }
        },
        "totalpages": {
          "type": "integer"
        }
      }
    }
  }
}