View an overview of all your past and current support tickets. This is useful for tracking ongoing issues or reviewing historical communication with support.
/support dept_id → data.tickets[].dept_id group_id → data.tickets[].group_id serviceId → data.tickets[].linkedServices[].serviceId Accept Example Content-Type Example data object required data.tickets array<object> required
· Example: [{"admin_read":"1","id":"16901","parent_id":"0","type":"Client","firstname":"Anna","las... data.tickets[].admin_read string required
· Example: 1 data.tickets[].client_id string required
· Example: 30000 data.tickets[].client_parent string required
· Example: 0 data.tickets[].companyname string required
· Example: Example AB data.tickets[].creator_id string required
· Example: 0 data.tickets[].date string required
· Example: 2026-02-10 00:00:00 data.tickets[].department string required
· Example: Domain names data.tickets[].dept_id string required
· Example: 14 data.tickets[].deptname string required
· Example: Domain names data.tickets[].escalated string required
· Example: 0 data.tickets[].firstname string required
· Example: Anna data.tickets[].flags integer required
· Example: 0 data.tickets[].group_id string required
· Example: 0 data.tickets[].id string required
· Example: 16901 data.tickets[].last_reply string required
· Example: 87984 data.tickets[].lastname string required
· Example: Svensson data.tickets[].lastreply string required
· Example: 1 hour ago data.tickets[].lastreply_date string required
· Example: 2026-02-10 00:00:00 data.tickets[].linkedServices array<object> required
· Example: [{"serviceType":"domain","serviceId":"19624","serviceName":"example.com","metadata":{"s... data.tickets[].linkedServices[].aiHelpful string · nullable required
· Example: null Nullable: may be null when not applicable.
data.tickets[].linkedServices[].aiSummary string · nullable required
· Example: Example summary of an issue requiring investigation. Nullable: may be null when not applicable.
data.tickets[].linkedServices[].metadata object required data.tickets[].linkedServices[].metadata.autorenew string
· Example: 1 data.tickets[].linkedServices[].metadata.hostname string
· Example: example.com data.tickets[].linkedServices[].metadata.nextDue string · enum
· Example: 2026-02-20 2025-12-20 2026-02-01 2026-02-20 2026-02-25 2027-01-29 data.tickets[].linkedServices[].metadata.proxmoxVmId string
· Example: 10291 data.tickets[].linkedServices[].metadata.status string · enum required
· Example: Active Active Pending data.tickets[].linkedServices[].serviceId string required
· Example: 19624 data.tickets[].linkedServices[].serviceName string required
· Example: example.com data.tickets[].linkedServices[].serviceType string · enum required
· Example: domain domain hosting vps data.tickets[].name string required
· Example: Anna Svensson data.tickets[].number string required
· Example: 966904 data.tickets[].owner_id string required
· Example: 0 data.tickets[].parent_id string required
· Example: 0 data.tickets[].priority string required
· Example: 0 data.tickets[].request_type string required
· Example: General data.tickets[].rpname string required
· Example: David data.tickets[].status string · enum required
· Example: Answered Answered Client-Reply Closed Open data.tickets[].status_color string required
· Example: 000000 data.tickets[].subject string required
· Example: #100000 - Använda Cloudflare data.tickets[].tags string required
· Example: 0 data.tickets[].ticket_number string required
· Example: 966904 data.tickets[].tsubject string required
· Example: #100000 - Använda Cloudflare data.tickets[].type string · enum required
· Example: Client Client Email data.totalpages integer required
· Example: 1 requestId string required
· Example: 2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba Unique request identifier (UUID).
success boolean required
· Example: true True for successful responses.
timestamp string required
· Example: 2026-02-10T00:00:00.000Z ISO 8601 timestamp (UTC).
https://cloud.hostup.se/api/support/tickets curl -X GET "https://cloud.hostup.se/api/support/tickets" \
-H "X-API-Key: YOUR_API_KEY" \
-H "Content-Type: application/json"{
"success": true,
"timestamp": "2026-02-10T00:00:00.000Z",
"requestId": "2121ae20-bd9d-41e9-aeeb-5dd1dd1a24ba",
"data": {
"tickets": [
{
"admin_read": "1",
"id": "16901",
"parent_id": "0",
"type": "Client",
"firstname": "Anna",
"lastname": "Svensson",
"companyname": "Example AB",
"date": "2026-02-10 00:00:00",
"lastreply": "1 hour ago",
"dept_id": "14",
"name": "Anna Svensson",
"client_id": "30000",
"status": "Answered",
"ticket_number": "966904",
"request_type": "General",
"tsubject": "#100000 - Använda Cloudflare",
"deptname": "Domain names",
"priority": "0",
"flags": 0,
"escalated": "0",
"tags": "0",
"creator_id": "0",
"owner_id": "0",
"group_id": "0",
"client_parent": "0",
"rpname": "David",
"last_reply": "87984",
"status_color": "000000",
"lastreply_date": "2026-02-10 00:00:00",
"number": "966904",
"subject": "#100000 - Använda Cloudflare",
"department": "Domain names",
"linkedServices": [
{
"serviceType": "domain",
"serviceId": "19624",
"serviceName": "example.com",
"metadata": {
"status": "Active",
"autorenew": "1"
},
"aiSummary": null,
"aiHelpful": null
}
]
},
{
"admin_read": "1",
"id": "13126",
"parent_id": "0",
"type": "Client",
"firstname": "Anna",
"lastname": "Svensson",
"companyname": "Example AB",
"date": "2026-02-10 00:00:00",
"lastreply": "Jul 26th",
"dept_id": "14",
"name": "Anna Svensson",
"client_id": "30000",
"status": "Answered",
"ticket_number": "973032",
"request_type": "General",
"tsubject": "#100001 - Står avvaktar trots betalning",
"deptname": "Domain names",
"priority": "0",
"flags": 0,
"escalated": "0",
"tags": "0",
"creator_id": "0",
"owner_id": "1",
"group_id": "0",
"client_parent": "0",
"rpname": "David",
"last_reply": "71278",
"status_color": "000000",
"lastreply_date": "2026-02-10 00:00:00",
"number": "973032",
"subject": "#100001 - Står avvaktar trots betalning",
"department": "Domain names",
"linkedServices": []
}
],
"totalpages": 1
}
}