Reset hosting control-panel password

Set a new main cPanel account password for a cPanel-backed shared-hosting service. Get accountId from GET /api/v2/shared-hosting data[].id. This password is also used for FTP/SFTP, SSH and webmail access that authenticate as the cPanel user. Passwords must be 8-128 characters, include uppercase, lowercase, and a number, and be strong enough to pass guessability checks; weak passwords return password_too_weak. The existing password cannot be fetched and the response never echoes the new password.

Web Hosting Hosting Accounts

Authentication

Required API scopes: write:hostingconsole:services

Use Authorization: Bearer <token> for API keys. Dashboard sessions may also use hostup_session.

Context

Related endpoints

GET /api/v2/shared-hosting/{accountId}/actions/sso Check control-panel SSO availability POST /api/v2/shared-hosting/{accountId}/actions/sso Create hosting control-panel SSO link GET /api/v2/shared-hosting/{accountId}/actions/pause Get hosting pause status

Path Parameters

accountId string required Example: acct_01hxa3b4c5d6e7f8g9h0j1k2m3

Public shared-hosting account ID. Get it from GET /api/v2/shared-hosting `data[].id`. Do not invent this value; use the exact ID returned by the referenced API response.

Headers

Accept Example

Content-Type Example

Body

required

application/json

newPassword string required · Example: YOUR_NEW_CPANEL_PASSWORD

New main hosting password. Must include uppercase, lowercase, and a number, and must be strong enough to avoid `password_too_weak`.

Responses

200 Control-panel password changed.

accountId string required · Example: acct_01hxa3b4c5d6e7f8g9h0j1k2m3

username string required · Example: example

The cPanel username whose password was changed.

affectedAccess array<string> required · Example: ["controlPanel","ftp","sftp","ssh","webmail"]

Access methods that use the same cPanel account password.

400 The supplied password is too weak or the request is invalid.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

401 Unauthorized. Authentication is required.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

403 Forbidden. The caller lacks a required scope or does not own the resource.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

404 Not found. The resource does not exist or is not owned by the caller.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

409 The hosting account uses HostUp's legacy control panel, so control-panel password resets are not available through this API.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

429 Rate limited. Retry after the limit resets. 429 responses include `Retry-After` seconds plus `X-RateLimit-*` headers.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

500 Internal error. Retry later or contact support if the issue persists.

type string · Example: https://developer.hostup.se/errors/invalid_request

title string · Example: Validation failed

status integer · Example: 400

detail string · Example: The request body failed validation.

code string · Example: invalid_request

Stable machine-readable code. Branch on this field, not on `detail`.

instance string · Example: /api/v2/orders

requestId string · Example: req_01hxa3b4c5d6e7f8g9h0j1k2m3

timestamp string · Example: 2026-04-27T12:34:56.000Z

errors array<object>

Field-level validation errors when `code` is `invalid_request`.

errors[].pointer string required · Example: /items/0/eppCode

errors[].detail string required · Example: `eppCode` is required for this transfer.

errors[].code string required · Example: missing_required

extensions object

POST https://cloud.hostup.se/api/v2/shared-hosting/{accountId}/actions/reset-password

For AI assistants

View as Markdown

cURL

curl -X POST "https://cloud.hostup.se/api/v2/shared-hosting/acct_01hxa3b4c5d6e7f8g9h0j1k2m3/actions/reset-password" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Accept: application/json" \
  -H "Content-Type: application/json" \
  -d '{
    "newPassword": "YOUR_NEW_CPANEL_PASSWORD"
  }'

Response

{
  "accountId": "acct_01hxa3b4c5d6e7f8g9h0j1k2m3",
  "username": "example",
  "affectedAccess": [
    "controlPanel",
    "ftp",
    "sftp",
    "ssh",
    "webmail"
  ]
}

{
  "type": "object",
  "properties": {
    "accountId": {
      "type": "string"
    },
    "username": {
      "type": "string",
      "description": "The cPanel username whose password was changed."
    },
    "affectedAccess": {
      "type": "array",
      "description": "Access methods that use the same cPanel account password.",
      "items": {
        "type": "string"
      }
    }
  }
}

Request Body Reset cPanel password

{
  "newPassword": "YOUR_NEW_CPANEL_PASSWORD"
}